Ordered a 12" pizza oven and out of the box it was not working. Tried all the connections and different tanks numerous times. Have tried to contact the company for 3 days now with no response on replacement of refund.
My wife has been obsessed with Asian cuisine lately and really wanted to try hot pot. This is a fun way to get started. It's more fun to bring friends and family over!
The hotpot and grill unit was very simple and fun to use....a great way to spend time with family and friends!!
I want to commend Food Party for their exceptional customer service. When I had an issue with my unit, Belle was very prompt, understanding and helpful. She sent a new replacement unit within a week! We will continue to enjoy our unit again : )
After visiting Taiwan and hitting a shabu shabu place or two, I had to have the in-home experience. This fulfilled it.
May T J.
The hot pot was so huge and so easy to clean. My family’s and I enjoyed it so much.
Brings back the fun in cooking!
We enjoyed very much. We got it before Labor Day and start using it every weekend. Fast shipping.
It was a hit with family and friends!
This thing is AMAZING! I can't see us ever growing tired of hot pot! Thanks so much!
This was my second time experiencing the Hot Pot and Grill. But my first time with my own and my children loved it. We really enjoyed our meal. And was a great way to get my family to try new things and new vegetables. We will be using this often in my household.
This is a big hit at a dinner we recently had with family. Even heating throughout and we did not have an issue with the power going on and off on either the grill or hot pot.
Customer service is topnotch and they are very responsive with questions/complaints. We had an issue with a crack under the hotpot the first time, and they were very quick to contact me about it, and sent a replacement right away. I have recommended this item to a couple of friends, who are excited to purchase theirs.
Thank you Food Party!
We’ve been loving this product and using it nearly every week since we got it. We love experimenting with more than traditional hot pot recipes. Last weekend we made street taco hibachi with queso and black beans in the hot pots. The grill and hot pots heat up within minutes and it is so easy to use. It gets the kids to come to the table which is not always easy with young adults. Everyone in my has been brainstorming new things to try. I’m so glad we bought this!
First of all, I would like to thank you Belle for her awesome help with my order. She make sure my order will deliver on time for my daughter’s 16 years old birthday. My daughter was so happy to have her BBQ dinner tonight. This product is so good and we are loving it. Thank you thank you!
This is absolutely one of the best hotpot + grill products ever. Super easy to use & clean! We hotpot all the time and this is the best one we've ever used. The grill is also super easy to clean and gets nice and hot. I dont have to worry about my meats or eggs getting only lukewarm and having the juice ooze out like some of the other grills I've had. This product is perfect and I 100% recommend it for everyone!
We call this love in the time of corona... we love this hotpot/grill combo!
A successful purchase. So much bigger than what I expected. Kids loved it!!
Great for parties!
I used the pot for my house warming party. Me and my friends all loved this pot as it perfectly resolved our debate of whether we should have bbq or hotpot! Before purchase, I was worried if there would be enough heat to use the BBQ and the hotpot together. It turned out that there is no need to worry about this at all. We were so impressed that both BBQ and hotpot can heat up so quickly. Highly recommend this product to people who can not decide between hotpot and bbq. It is a must have in winter!
It's perfect. No need to go to fancy restaurant you can have it in your home. This is awesome product.
If you can't afford to get the real table from the Korean BBQ restaurant's, this is really the next best thing.
Take my words for it.
It's way bigger than the picture too.
First use tonight... This is an awesome combo. I love the separate heat controls. It heats up quick and stay on temperature. The 2 compartments on the Hotpot is perfect for different broth flavors. The only thing is, it’s pretty big, so you need a big sink to clean it. Otherwise you can only wipe it down. Overall - very satisfying and definitely recommend.
Such a great purchase!! I have not regretted it. Holds heat well, grills evenly and doesn’t smoke. I use it in my second floor apartment at least twice a week.
I have been always wanting to try an electric grill and this is THE ONE! This size is quite large, and it's good for a family food party. Having hot pot and bbq at the same time? YUMMM. It heats very fast and everyone had a great time. The grill also comes with bbq accessories like cooking tongue and oil brush, which is a nice touch. I'd highly recommend this grill to my friends who love hot pot and korean bbq.
Can't be happier! If you're hesitating you shouldn't. It totally worths the money. Only thing is I want to purchase a lifelong warranty because I want to use this for a long time!
Simply fantastic!! loving this new way of easy cooking!
This thing is soooo much fun. Used 2x already and I'm very happy I made the choice to get this one. Grill heats up fast and hotpot boils with flavor. A very fun hotpot night.
Everyone just get this!! Ever since I got this pot I’ve been enjoying hosting dinners at mine. So easy just cook everything in one go! No hassles preparing or cooking!
So easy love how hotpot and grill work together at the same time! Cleaning is the easiest too. Well made and so easy to use, so happy to have this.
PS. the gifts that came with the pot are in high quality too
LITERALLY 1 STOP SOLUTION FOR thanksgiving & Christmas, and lunar new year!!
Creates family time together - good purchase
3 Sunday hotpot dinners with the teenagers. They love the novelty of cooking their own food. Great experience for creating family time. Easy to clean and works great.
This thing is COOL!! I think it’s worth more that $100 but shhhhh.. Hopefully they never change the price.
We have 4 in our family and it was just right. Anymore than that and I think folks may get a little hungry from waiting. But still, don’t let that deter you from buying it! Hell, for the price, buy 2! Then you’ll have room for 8 people! It was nice to have the whole family sitting down, no phones, and simply talking as we enjoyed our wonderful hotpot/Korean bbq.
Clean up was a breeze. Especially because we used the parchment paper to grill on. And it truly is smokeless! My wife HATES to have the house Smokey or “smelling like Food”. But she didn’t mind this at all.
If you’re hesitant, stop! Buy thing! You will not be disappointed.
Great for dinner gathering
Got it after 2 days I placed the ordered (Love Amazon Prime). Had our dinner party last weekend. 10 guests and the pot served us all! Really exceeded our expectations. More details:
1) Hotpot and grill worked together and heated up surprisingly fast
2) Washing is super easy
3) I suggest using parchment paper – this way cooking needs less oil and should be healthier. altho we tried it without and it still worked non stick
4) The cookware is heavy so I could tell the quality is very good
Here is a picture of me being the chef of the table :)
The lid was damaged as well as non stick layers were chipped, I received the exchange one quickly. It is a great buy, I used it right away and I loved it. Meal gets ready without any mess and cleaning is super easy!
Best valentines day gift!
both hot pot and grill cooked really fast. Exactly what my wife wanted. What did they say? happy wife, happy life.
Best buy ever
i'd been waiting for them to launch in Canada. Raving reviews in US and turned out it is 100% satisfaction. Both hotpot and grill cooked so fast. 2400w definitely gave it strong power. 100% smokeless. Easy cleaning as advertised. used it 3x. it brought so much joy to my family. ordered another one for my in-laws.
Shabu Shabu and BBQ perfection
It is one of the best things I have bought!
The heat is great. The size is perfect. For 4 people its good. I enjoyed eating shabu shabu and bbq at the same time.
The only bad thing is that nothing is removable so it is hard to clean at the end. But it is worth it.
Hesitated when I saw reviews on the boiling problems. Gave it a go and it’s way beyond good. Hot pot and grill worked simultaneously and cooked so fast. My advice for those who had problems with the boiling / grill& hotpot doesn’t work tgt - switch to another power outlet. Hope this helps!
The Hot Pot is great, not really a fan of the hot pot but my wife is and that’s who I got it for. I was fun grilling the meats and then dipping into the hot sauce
We love it! Cooked so fast and so easy to clean up. Everything is neat. Tons of yum and fun!
Bought this for the hubby as an anniversary gift and it was a HIT. We have a small apartment so we’ve had to get creative in everyyyy way. The fact this is 2 in 1 is extremely helpful as well as how easy it is to clean (we were sketch about the directions too but it’s still working and has caused no issues, odd smells etc!). Extremely easy to use and the food came out AMAZING. We’ll be making it apart of our weekly date nights AND it’s def great for when we have family over! The shape is amaaaaazing and it’s great portion sizes (my hubs 6”3, 280lb and only refilled twice and was good!) and in only 5ft, 100lb so I was absolutely full!
Love love love this product! Such a great combo. As Asian family we all love hotpot and barbecue and this just makes my whole family really happy! Nothing beats having hotpot and kbbq at the same time.
5 star on how it works - The hotpot and grill work perfectly at the same time. Heat up food together so fast and spared my hungry kids from whining.
5 star on how easy to use and clean - really love the grease trap design! Oil wouldn’t spill and hurt us. It’s 100% smokeless. Like what the description said the whole thing could go into the sink. Tried it a couple times now and no problem at all.
PS the recipe and the gifts are BONUS!
This product was a big hit! Everyone loved that they can switch between hotpot and Korean bbq. The product shipped in perfect shape, and is a lot bigger than expected. A lot of my friends were asking me to send them the product link because they wanted to buy one themselves and for their loved ones. I highly recommend this as a Christmas gift.